Refund Policy

Website: www.chatifyx.in

ChatifyX {a product owned and operated by Mobi Ad (www.mobiad.in)} is a SaaS-based platform. By subscribing, you agree to the following refund policy.

1. Free Trial

We offer a free trial to allow you to test ChatifyX features before subscribing. No charges are made during this period.

2. Refunds
  • Monthly plans are non-refundable once billed.

  • Annual plans are refundable within 7 days of payment, only if there’s no significant usage.

  • No refunds will be issued for:

    • Partial use

    • Change of mind

    • Forgotten cancellations

    • Violations of our Terms

3. Cancellation

You can cancel your subscription anytime via your account dashboard. 

4. Requesting a Refund

Send an email to mobiadscreative@gmail.com with your registered email, transaction ID, and reason for refund. Valid requests are processed within 7–10 business days.